Frustrated with the iPhone
Argh. I'm frustrated. My boss just got an iPhone. Since I'm the resident tech geek, he gave it to me to figure out how to do a few things with it. And guess what. I can't even transfer files to it from my computer. Apple doesn't support XP Pro 64. What the hell? I realize that Microsoft has pretty much abandoned the OS in favor of Vista and Windows 7, but it still has a pretty substantial user base. In fact, the companies that make the CAD and FEA software that we use actually recommend it, so we just bought 4 brand new workstations with XP Pro 64. The OS is going to be in use for a few more years, at least.
I've managed to at least get iTunes 8 to run on my 64 bit machine (which took too much work to begin with), but since I never had to hook up an iPhone before this, I didn't bother making sure those drivers got installed. Now, with iTunes 9, it looks like nobody's been able to get it to work on XP Pro 64. I could probably spend some time and figure out how to get iTunes 8 to work with the iPhone, but why didn't Apple just provide a decent distributable to begin with? (And why do you even have to go through iTunes to add files to an iPhone? My old Tilt does just fine acting like any other drive on the computer.)
I had been considering the iPhone before (my current contract's up in a couple months), but going through so much effort just to hook it up at the office, with an outdated version of iTunes, is a major drawback. And now that I've found out you can't do PowerPoint on it, either, and learned of a few other limitations, I'm even more hesitant (though the web browser may be enough to make up for it all).
I know Mac fanboys always talks about how great Apple's supposed to be, and how crappy Micro$oft is supposed to be, but this is simply terrible customer service on Apple's part. It's just so damned frustrating.
Comments
I remember when Apple dropped FireWire support from the iPod in favor of USB. I also remember them dropping the PowerPC in favor of x86.
I was quite frustrated over both of these decisions. They could easily support FireWire and USB along with PowerPC and x86.
In short, Apple is a business and attempts to maximize profits while minimizing costs. Supporting two sets of standards makes no sense from a pure economic viewpoint. By the same token, supporting XP Pro 64 makes very little sense given its small user base. Besides, support for XP is ending soon. Windows 7 is clearly where Microsoft is headed.
Posted by: Jeff Harris | October 10, 2009 5:28 AM
I guess most of your points are pretty good. Apple is a business driven solely by profit. Good customer service is important only in so far as it maintains customers, but not for any other reason (like human decency).
I do have an issue with this statement, though:
Keep in mind that Dell is still shipping brand new PCs with XP and XP 64 (as well as other vendors, I'm sure). XP 64 is not an obsolete product. It will still be in use for years to come.
I guess I'm a little biased by my profession, too. XP 64 is the standard OS for design engineers doing FEA and CFD, but I don't suppose that we really make up that much of the nation's workforce. </bitter>
Posted by: Jeff | October 16, 2009 3:36 PM
buy atorvastatin buy lipitor sale order lipitor pill
Posted by: Dittce | March 12, 2024 12:50 PM
baycip canada - cipro usa cheap augmentin 625mg
Posted by: Sejwll | March 13, 2024 11:55 PM
order cipro 1000mg generic - generic clavulanate buy augmentin 375mg online cheap
Posted by: Cerbat | March 14, 2024 10:30 PM
oral ciprofloxacin - erythromycin where to buy brand erythromycin 500mg
Posted by: Kpgdkv | March 17, 2024 3:19 AM
purchase metronidazole - metronidazole online buy zithromax 250mg oral
Posted by: Ehmchf | March 17, 2024 6:44 PM
india ivermectin - tetracycline us order tetracycline 500mg generic
Posted by: Alojdq | March 19, 2024 7:12 AM
buy valacyclovir 1000mg sale - diltiazem 180mg without prescription order acyclovir 800mg online
Posted by: Uypvpu | March 19, 2024 11:42 PM
ampicillin without prescription penicillin ca order amoxil without prescription
Posted by: Rwxuns | March 21, 2024 9:27 AM
buy flagyl pills for sale - cleocin 150mg canada buy azithromycin 250mg generic
Posted by: Abxghw | March 21, 2024 6:11 PM
lasix 100mg canada - atacand us order capoten 25 mg generic
Posted by: Krbuer | March 23, 2024 3:49 PM
order glycomet 1000mg sale - epivir order order lincocin 500mg without prescription
Posted by: Belxhk | March 25, 2024 3:35 AM
zidovudine over the counter - lamivudine ca zyloprim 100mg pill
Posted by: Mzrvzl | March 26, 2024 10:39 PM
order clozapine 50mg generic - buy accupril 10 mg for sale buy famotidine pills
Posted by: Hurnec | March 27, 2024 12:34 PM
order seroquel for sale - eskalith canada cheap eskalith pill
Posted by: Yzdazh | March 30, 2024 1:25 AM
purchase anafranil for sale - order generic imipramine 75mg how to buy doxepin
Posted by: Joanqd | March 30, 2024 4:26 AM
hydroxyzine 10mg sale - buy escitalopram 20mg online cheap oral amitriptyline 10mg
Posted by: Gsmchx | March 31, 2024 10:08 PM
buy cheap augmentin - order cipro pill buy cipro 500mg generic
Posted by: Zllbyu | April 3, 2024 6:37 AM
buy generic amoxicillin for sale - cefuroxime tablet buy generic baycip online
Posted by: Skeqfw | April 4, 2024 12:15 PM
buy zithromax 500mg pills - how to buy zithromax buy ciplox online
Posted by: Okxhsu | April 9, 2024 5:28 AM
cleocin 300mg canada - chloromycetin pills chloromycetin without prescription
Posted by: Dijsuj | April 10, 2024 12:07 AM
covid and ivermectin - order levaquin 500mg generic cefaclor 250mg oral
Posted by: Ghivpv | April 11, 2024 10:11 PM
purchase ventolin pill - brand albuterol 4mg where can i buy theophylline
Posted by: Czbyma | April 13, 2024 3:13 PM
methylprednisolone otc - astelin for sale online astelin 10 ml sale
Posted by: Yqlgly | April 14, 2024 10:11 PM
clarinex online order - order generic ventolin inhalator buy ventolin 4mg for sale
Posted by: Qpaazq | April 16, 2024 1:31 AM
order glyburide for sale - order actos 15mg dapagliflozin 10 mg drug
Posted by: Hqqyyl | April 17, 2024 10:46 PM
glycomet us - cozaar 25mg canada cost precose 25mg
Posted by: Ikyomq | April 19, 2024 12:15 AM
purchase semaglutide online cheap - buy cheap semaglutide purchase DDAVP
Posted by: Xmpjjp | April 22, 2024 1:09 AM
cost lamisil - fulvicin 250 mg drug griseofulvin generic
Posted by: Qgufof | April 22, 2024 6:10 PM
ketoconazole ca - sporanox brand sporanox for sale online
Posted by: Qrlrks | April 24, 2024 8:52 PM
famvir 500mg drug - order valaciclovir brand valaciclovir 500mg
Posted by: Wearzr | April 25, 2024 2:37 AM
lanoxin 250mg uk - order digoxin 250 mg pill order furosemide 100mg pill
Posted by: Obktry | April 26, 2024 11:36 PM
metoprolol us - order micardis 80mg for sale generic adalat 30mg
Posted by: Mnvsuh | April 28, 2024 5:52 AM
nitroglycerin usa - purchase lozol generic buy valsartan 160mg online cheap
Posted by: Gcepei | May 1, 2024 12:25 AM
simvastatin stout - lipitor camera atorvastatin physical
Posted by: Yfbqjr | May 1, 2024 11:19 PM
crestor pills character - caduet online song caduet online lamp
Posted by: Hfusgw | May 3, 2024 4:44 PM
asthma medication deserve - inhalers for asthma sore inhalers for asthma chamber
Posted by: Lxblkx | May 19, 2024 8:54 PM
acne medication door - acne medication shade acne medication root
Posted by: Bkvjwu | May 20, 2024 7:48 AM
pills for treat prostatitis plain - prostatitis medications while prostatitis pills quick
Posted by: Ertymm | May 21, 2024 5:46 PM
uti treatment sacred - uti antibiotics folk uti medication expedition
Posted by: Lvyesg | May 22, 2024 4:08 AM